Asked before the first plan.
Ten things people want settled before they send us a drawing, answered at the length they deserve rather than in a sentence each.
Our plans are bad scans. Is that a problem?
Scans are the normal case here. On a vector PDF the scale comes off the title block. On a scan or a photograph there is nothing reliable to read it from, so the scale is estimated from what is on the sheet and the estimate is stated explicitly with the model, for you to confirm or correct before anything is built on top of it. A wrong scale nobody was told about is the failure worth avoiding. A stated estimate is a question you can answer in a sentence.
What if the extraction gets something wrong?
You get the extraction as editable layers. Walls are carried as individual segments with a role on each one, exterior, core or partition, so a mislabelled segment is a change to that segment and leaves the rest of the floor alone. Columns come through the same way. Correcting one is a review action you take yourself, in the hour the process allows for exactly that.
Who reviews it?
You do, and the evidence is attached. Every column and every wall segment points back at what on the sheet produced it, so the review is a comparison against your own drawing. You already know the building; the extraction has to agree with what you know.
Do you need our CAD or Revit files?
No. A floorplan PDF is enough, and an image of one works too. Most of the buildings people bring us have no live model to hand over, which is the situation the product was built for.
What does it cost?
StudiO is in early access, and the work is quoted once we have seen a plan. How it is priced, and what moves the quote, is set out on the pricing page.
How many floors can we put through?
A stack of levels marketed as one campaign is the case the product is designed around, so a whole building going through together is ordinary here. Tell us the stack you have in front of you and we will tell you what a first pass covers before you commit to it.
What happens to our drawings?
Where they are stored, who can see them, how long they are kept and how to have them deleted are all set out on the security page, which reads straight off the privacy policy.
How long does it take?
Upload in 2 minutes. Review in 1 hour. Launch in 24 hours. The upload is a file picker, the review is you walking the extraction against the sheet, and the day is what turns the approved geometry into renders and a live leasing site.
Is this BIM?
No. What comes out is draft geometry: good enough to walk, to render and to market a floor with, and not a measured survey or a construction-grade model. Draft geometry sets out where that line sits and what it means for how the output can be used.
Can I see one before I send anything?
Yes. A sample leasing site is published as a prospective occupier would see it, with the model, the renders and the tour in place. It is demo content on a demo address, and it is the shape of what a campaign lands on.